Welcome to the website of Pregnancy Help Center (“we,” “our,” or “us”). By accessing or using our website, services, or communication tools, including text messaging and video communication platforms, you agree to the following Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
USE OF OUR SERVICES
Pregnancy Help Center provides a range of services, which may include evidence-based education, supportive services, limited medical services, and referrals. Some services are provided in person, while others may be provided through electronic communication tools, including messaging and video platforms.
Your use of our website and services is voluntary.
ELIGIBILITY AND USE BY MINORS
Our services are available to individuals of all ages.
Under California law, minors may consent to certain services, including pregnancy-related services and testing and treatment for sexually transmitted infections, without the involvement of a parent or legal guardian. Pregnancy Help Center provides these services in accordance with applicable laws.
If you are a minor, you are encouraged, when safe and appropriate, to involve a parent, guardian, or other trusted adult in your care decisions. In limited situations, we may follow additional legal requirements depending on the type of services provided.
By using our website or services, you agree to provide accurate information, including your age where relevant.
NON-EMERGENCY SERVICES
Our services are not intended for emergency medical or psychiatric situations.
If you are experiencing a medical or mental health emergency:
- Call 911 immediately, or
- Go to the nearest emergency room, or
- For mental health crises, you may call or text the 988 Suicide & Crisis Lifeline (available 24/7).
You can reach the 988 Lifeline by dialing 988 or texting 988 directly from your phone. You can also use the chat option at 988lifeline.org.
MEDICAL AND NON-MEDICAL SERVICES
Our center provides both medical and non-medical services.
- Non-medical services may include evidence-based education, options consultations, and guidance or referrals. These services may be provided by trained staff or volunteers and are supportive and informational in nature.
- Medical services, where provided, are delivered by licensed healthcare professionals, who may serve as staff or volunteers, within the scope of their licensure.
Provider-Patient Relationship:
Use of our website, messaging tools, or video communication platforms does not automatically establish a provider-patient relationship. A limited provider-patient relationship may be established with a licensed medical professional once appropriate consent is obtained and services are initiated, subject to the scope of care outlined in our protocols.
Scope of Advice and Guidance:
- Information provided through our website or through electronic communications by non-medical staff or volunteers is for educational and supportive purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
- Once you have provided appropriate consent, licensed nurses may provide limited nursing advice through electronic communications. These interactions are limited in scope and do not include diagnosis or the performance of medical procedures.
- Medical services, including pregnancy testing, STI testing and treatment, and limited ultrasound exams, are provided in person. Ultrasound exams are limited in scope and are used to:
- Confirm the presence of an intrauterine pregnancy
- Detect cardiac activity
- Estimate gestational age
Ultrasound exams are reviewed by our Medical Director for interpretation
NO GUARANTEE OF OUTCOMES
While we are committed to providing compassionate care, evidence-based education, and supportive services, we do not guarantee any specific outcomes as a result of using our services.
Individual situations vary, and decisions regarding health, pregnancy, or related matters are personal and may involve factors beyond our control.
TELEHEALTH AND ELECTRONIC COMMUNICATION
We may communicate with you through electronic means, including text messaging, email, and video platforms.
By using these services, you acknowledge and agree that:
- Electronic communication may not always be secure despite reasonable safeguards
- There may be delays, interruptions, or technical issues
- Video or messaging services may not be appropriate for all situations
- You have the option to request in-person services when available
- Consultations with client advocates conducted through video or messaging are non-medical and educational
- Medical services, including pregnancy testing, STI testing and treatment, and limited ultrasound exams, are provided in person. Ultrasound exams are limited in scope and reviewed by our Medical Director for interpretation.
For medical services provided via telehealth, additional consent may be required.
TEXT MESSAGING AND COMMUNICATION CONSENT
By providing your phone number, you consent to receive text messages from Pregnancy Help Center. These messages may include:
- Appointment reminders
- Follow-up communications
- Service-related information
- Resources and support information
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying “STOP” or by contacting us directly.
PRIVACY
Your use of our services is also governed by our Privacy Guide. Please review our Privacy Guide for detailed information about how we collect, use, and protect your information.
USER RESPONSIBILITIES
By using our website or services, you agree:
- To provide accurate and truthful information
- Not to misuse or interfere with our systems or services
- Not to use our services for unlawful purposes
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pregnancy Help Center is not liable for any damages arising from:
- Use or inability to use our website or services
- Delays or interruptions in communication
- Errors or omissions in content
- Reliance on information provided through our services
THIRD-PARTY SERVICES
We may use third-party service providers (such as communication or scheduling platforms) to support our operations. Our service providers are required by agreement to keep your information private and secure and to use it only to support our services.
CHANGES TO THESE TERMS
We may update these Terms and Conditions from time to time. The most current version will always be available on our website. Updates will apply to all use of our services after the effective date.
GOVERNING LAW
These Terms and Conditions are governed by the laws of the State of California.
CONTACT INFORMATION
If you have questions about these Terms and Conditions, please contact:
Pregnancy Help Center
Phone: (310) 320-8976
24-Hour Help Line: (310) 787-4357
Email: csdirector@phctorrance.org
By using our website or services, you acknowledge that you have read and agreed to these Terms and Conditions.
